Privacy Policy

Updated

Aug, 2024

Please review this Privacy Policy, which outlines the terms and conditions governing your relationship with Vedger. By using our platform and related services (collectively referred to as the "Service"), you agree to the terms outlined herein.

Throughout this document, the terms "we," "us," and "our" refer to Vedger.

This Privacy Policy explains how we collect, use, share, and protect your personal information as a client or potential client. It applies to all our clients, potential clients, consultants, partners, and any other individuals whose information we hold.

This policy also outlines your rights and provides contact information for further inquiries.

By visiting our website and using our services, you agree to this Privacy Policy.

Our website is not intended for use in any jurisdiction where it would be contrary to local law or regulation.

Age Restriction

You affirm that you are over the age of 18 and have the right to contract in your own name and that you have read and fully understand this policy.

Information We Collect

We collect two categories of information from our users and website visitors:

"Information Collected Automatically:" Whenever you visit our website, our web servers automatically collect non-personal information such as your internet access provider’s domain name, IP address, time spent on our website, pages viewed, search queries, access times, location at the time of access, and other relevant statistics.

"Information You Provide Us:" We collect personal information that you provide when contacting us, registering an account, or filling out a form. This includes, but is not limited to, your name, email address, phone number, physical address, asset and debt details, next-of-kin/beneficiary details (name and email address), and payment information.

Using Your Personally Identifiable Information

We use your Personally Identifiable Information (PII) to:

Verify your identity

Fulfill our contractual obligations to you

Provide the products, services, and information you request

Assist with inquiries and improve customer service

Conduct marketing analysis and customer profiling

Communicate with you via email, phone, visits, and text or multimedia messages

Manage billing and accounts

Prevent and detect fraud

Update our records

Make recommendations about our services

Send service or support messages, such as updates, security alerts, and newsletters

Conduct investigations and risk assessments

Comply with legal and regulatory obligations

Other Information We Collect

We may also collect additional information automatically when you visit our website, including your internet access provider’s domain name, IP address, average time spent on our website, pages viewed, search queries, access times, geographical location, operating system, referral source, and other relevant statistics.

Administrative Access to Your Information

We operate strict internal procedures to protect your information. Our employees are not permitted to access your account or information except to resolve issues you may raise, such as triggering confirmation emails. We log and regularly audit all access to your Vedger account.

Your Rights

Subject to certain limitations and exceptions, you have the following rights under applicable laws:

The right to be notified if we transfer your personal information

The right to request the erasure of your personal information at any time

The right to request the rectification of inaccurate personal information

The right to request that we halt the dissemination or use of your personal information

The right to request copies of your personal information

The right to request that we restrict the processing of your personal information

Deleting Information from Your Account

When you delete information from your account, it is removed from our primary database. We purge our backup every 15 days, and your information will be permanently removed in the next purge cycle.

Website Security

We are committed to ensuring the security of your information. We use bank-level encryption of 256-bit AES, 2FA, and a user PIN. All communications between you and Vedger are encrypted via SSL using 2048-bit certificates. We regularly audit our code and processes for security issues and work with industry leaders to maintain our security protocols.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose information about users upon valid request by government or law officials as necessary to respond to claims, protect property and rights, ensure public safety, or stop illegal or unethical activity.

Use of Cookies

We use cookies to identify you, customize services, content, and advertising, ensure account security, prevent fraud, and promote trust and safety on our website. Cookies allow our servers to remember your login information, IP addresses, visit dates and times, and monitor web traffic. You can disable cookies via your browser, but this may limit your ability to use our website.

Messaging Policy

By registering and providing your email address and phone number, you agree to be contacted by email and phone. Message and data rates apply. Vedger does not obtain user emails and phone numbers from purchased lists.

Data Retention

We retain your information as long as needed to provide our services, comply with legal obligations, resolve disputes, make refunds, identify fraud, and comply with regulatory guidelines.

Limitation of Liability

We exercise reasonable efforts to safeguard your personal data but will not be liable for unauthorized disclosure through no fault of ours.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes, which will take effect immediately after notification.

Contact Us

For more information or if you have any comments or questions about our privacy policy, please contact us at info@vedger.com.

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